Politique de confidentialité

Effective Date: August 6, 2025

At Cardboard Superstars, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our website, www.cardboardsuperstars.com (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Site.

1.    Information We Collect

When you browse our site, place an order, sign up for a newsletter, or interact with us in other ways, we collect certain types of personal and non-personal information.

Personal Information

This includes any information that can be used to identify you directly or indirectly:

·         Full name

·         Email address

·         Shipping address

·         Billing address

·         Phone number (if provided)

·         Payment details (processed securely via Shopify or third-party gateways)

·         Order history

·         IP address and device/browser information

Non-Personal Information

This includes:

·         Site usage behavior

·         Pages visited and time spent on pages

·         Referral source (e.g., from social media, Google search)

·         Cart activity (e.g., abandoned carts)

We collect this data using tools like cookies, pixels, and Google Analytics to understand how users interact with the site and to improve performance.

2.    How We Use Your Information

We only use your information to serve you better and operate our business efficiently. This includes:

·         Processing and fulfilling your orders.

·         Sending order confirmations and shipping updates.

·         Responding to customer service requests or questions.

·         Managing your account or purchase history.

·         Providing product updates or promotions (if opted-in).

·         Detecting fraudulent activity or abuse.

·         Improving our website content, layout, and functionality.

We do not sell or rent your personal information to third parties for advertising or profit.

3.    Sharing Your Information

We only share your data with trusted partners who help us operate the business, and only as necessary to fulfill their roles:

Shopify

Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell products to you. Your data is stored securely through Shopify’s data storage, databases, and applications.

You can view Shopify’s privacy policy here: https://www.shopify.com/legal/privacy

·         Payment Processors: We share your information with trusted payment gateways (e.g., Shopify Payments, PayPal, Apple Pay) to process secure payments. We do not store your full card information.

·         Shipping Carriers: We may provide your name, address, and contact info to USPS, UPS, FedEx, or other carriers to ensure the successful delivery of your order.

·         Legal Obligations: We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas, court orders, or law enforcement).

4.    Cookies and Tracking Technologies

Cookies are small data files placed on your browser or device when you visit our Site. We use cookies for several purposes:

·         Functional cookies to remember your preferences or items in your cart.

·         Analytical cookies to help us improve site performance (via Google Analytics).

·         Marketing cookies for retargeting ads or promotional campaigns (e.g., Facebook Pixel).

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some features of our Site.

5.    Email Marketing and Communication

If you opt in to receive emails from us (such as during checkout or through a newsletter signup), we may send you:

·         Product restock alerts

·         Promotions or discount codes

·         New release announcements

·         Hobby and collecting news

You can unsubscribe at any time using the link at the bottom of any marketing email. Unsubscribing will not affect transactional communications (such as order confirmations).

We respect your inbox and aim to send only helpful, relevant information.

6.    How We Protect Your Information

We implement a range of security measures to safeguard your personal data:

·         Secure HTTPS encryption across the entire website.

·         Data storage on secure Shopify servers.

·         Encrypted payment processing.

·         Limited employee access to customer data.

·         Routine software and plugin updates.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and monitor your account activity.

7.    Your Rights and Choices

Depending on your location (e.g., California, EU), you may have certain rights regarding your personal data:

·         Access and Portability: You have the right to request a copy of the personal data we hold about you.

·         Correction: You may request that we correct inaccurate or incomplete information.

·         Deletion: You can request that we delete your data, unless we are legally obligated to retain it (e.g., for transaction records).

·         Opt-Out: You can opt out of marketing emails at any time. You can also disable cookies via browser settings.

To make any of these requests, contact us at [Insert support email].

8.    Third-Party Links

Our site may include links to third-party websites (e.g., social media pages, suppliers, blogs). We are not responsible for the content, privacy policies, or practices of those sites.

 

We encourage you to review the privacy policies of any external websites before providing them with your personal information.

9.    Children’s Privacy

Cardboard Superstars does not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has submitted information, we will promptly delete it.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

10.     Retention of Information

We retain your personal data only for as long as necessary to:

·         Fulfill the purposes described in this Privacy Policy.

·         Comply with legal and tax obligations.

·         Resolve disputes or enforce agreements.

Inactive customer records and browsing data may be anonymized or deleted after a reasonable period of time.

11.      Do Not Track and Global Privacy Control

Some browsers offer a "Do Not Track" feature or support "Global Privacy Control" signals. Currently, our site does not respond to these signals. However, you can manage cookies and tracking preferences through your browser settings.

 

12.     Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or business practices. When we do, we’ll post the updated policy on this page with a new effective date.

We encourage you to review this page periodically to stay informed.

13.   Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:

Email:  frank@cardboardsuperstars.com

Thank you for trusting Cardboard Superstars. We’re committed to protecting your privacy while delivering an honest, collector-focused experience.